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Appeal/recourse mechanism #11

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opened 2025-12-21 23:05:55 +00:00 by tom · 2 comments

tom commented

2025-12-21 23:05:55 +00:00

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Mistakes will be made.

How do we make sure the response to someone feeeling wronged is fair and consistent?

We should keep in mind that:

some people are unreasonable
some people have different life experience

Mistakes will be made. How do we make sure the response to someone feeeling wronged is fair and consistent? We should keep in mind that: * some people are unreasonable * some people have different life experience

tom added this to the High-level approach project

2025-12-21 23:05:55 +00:00

tom changed title from ~~Appeal/recorse mechanism~~ to Appeal/recourse mechanism

2025-12-21 23:30:58 +00:00

tc424 commented

2025-12-27 17:49:18 +00:00

Owner

Again, not my forté, but important. I think my thoughts boil down to:

you can't write rules to cover every eventuality - it's exhausting to write, exhausting to read, and real arseholes will always be able to language-lawyer and find loopholes. Ultimately at some point human judgement will have to be used, and that should be clear.
following on from the above, a sort of 'case law' approach would probably be good - if previous decisions can be well documented (maybe in an anonymized form, perhaps with an unredacted version available to some core set of people), those can be used to set precedents.
that having been said, the wider environment changes with time, and it should be possible to overturn a previous precedent - but this should not be done at all lightly.

Again, not my forté, but important. I think my thoughts boil down to: - you can't write rules to cover every eventuality - it's exhausting to write, exhausting to read, and real arseholes will always be able to language-lawyer and find loopholes. Ultimately at some point human judgement will have to be used, and that should be clear. - following on from the above, a sort of 'case law' approach would probably be good - if previous decisions can be well documented (maybe in an anonymized form, perhaps with an unredacted version available to some core set of people), those can be used to set precedents. - that having been said, the wider environment changes with time, and it should be possible to overturn a previous precedent - but this should not be done at all lightly.

tom commented

2025-12-29 11:30:16 +00:00

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Owner

I think the "case law" thing makes a lot of sense - basically a decision log, probably in git?

Not sure how desirable the log being public is - there's a fair chance that it would contain things that would be (at best) unpleasant for some people.

Perhaps we should create public policies, based on decisions that were made as a result of problems? Then the policy can be discussed, rather than the specific case?

On the "appeal process" specifically, perhaps "you can ask for someone else to look over the case" would work initially?

I think the "case law" thing makes a lot of sense - basically a decision log, probably in git? Not sure how desirable the log being public is - there's a fair chance that it would contain things that would be (at best) unpleasant for some people. Perhaps we should create public policies, based on decisions that were made as a result of problems? Then the policy can be discussed, rather than the specific case? On the "appeal process" specifically, perhaps "you can ask for someone else to look over the case" would work initially?

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